Author Topic: Returning/exchanging capris.  (Read 1858 times)

Offline Mike Patella

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Returning/exchanging capris.
« on: July 11, 2009, 03:05:09 PM »
After seeing someone wearing them at the freerunning class I attended, I decided to order a pair of capris.  However when I received them it turns out i ordered too small. I did some light searching and have been unable to find information on actually making a return; may I get an address or a link to fill me in?  Thanks in advance.

Offline Mark Toorock

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Re: Returning/exchanging capris.
« Reply #1 on: July 17, 2009, 06:00:43 AM »
I'll write something up about returns, our return policy is actually posted in the store "Terms of Service" but you only get those when you're making the order, so when you go back to find them it is difficult!!

I'll write this up and make a link to it form all the products.

In a nutshell this is the deal:

If we mess something up, you send it back and we'll replace it for free (as long as it's unworn / unused). Or if there is a quality issue with an item after a short period of use (like for some reason a shirt starts to unravel after you wear it three times) we'll replace it for free.

However if you order the wrong size, we ask you to send us the return and include $5 for shipping out the new item to you - otherwise APK loses money anytime someone orders the wrong size.

For returns, please send them to

Attn: Returns
American Parkour
219 M ST NW
Washington DC 20001

You MUST include your: (please type and print this helps us a lot)

Order Number
Address
Product you WANT
$5 (can be check, cash, money order, or reference to a paypal transaction #)


Thanks!
M2
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